Privacy Policy
Last Updated: March 5, 2026
HiveLux Pte Ltd (“HiveLux”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hivelux.sg or use our services, including:
- Content & Narrative Systems – social media marketing management
- Creative Production & Visual Systems – video and animation production strategy
- Brand Architecture & Positioning – brand identity and brand positioning
- Digital Experience & Platform Design – web design and development
- Growth Architecture & Strategic Design – performance marketing
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide directly to us, including:
- Name, email address, phone number, and company details
- Project requirements or consultation requests
- Account registration details, if applicable
b. Usage Information
Information collected automatically when you use our website, such as:
- IP address, browser type, operating system
- Pages visited, time spent, click patterns, and referring URLs
- Cookies, analytics data, and tracking information
c. Marketing & Communications Information
- Preferences for receiving marketing communications
- Interaction with our emails, newsletters, or promotional campaigns
2. How We Use Your Information
We use your information to:
- Provide and manage our services effectively
- Respond to your inquiries, requests, or consultations
- Personalize your experience on our website
- Send relevant marketing communications (with your consent)
- Improve our services, content, and website functionality
- Comply with legal obligations and protect our legitimate business interests
3. Legal Basis for Processing (Singapore Compliance)
Under the Personal Data Protection Act 2012 (PDPA), we process your personal data for:
- Consent: You provide consent for marketing communications or service engagement
- Contractual necessity: To deliver the services you request
- Legal obligations: To comply with applicable laws or regulations
- Legitimate interests: To improve services, protect systems, and prevent fraud
4. Sharing Your Information
We may share your personal data with:
- Service providers who support our operations (e.g., hosting, analytics, marketing platforms)
- Business partners or affiliates when delivering our services or collaborations
- Legal or regulatory authorities when required by law
- Prospective buyers in case of business transfers, mergers, or acquisitions
We are not liable if third parties do not maintain appropriate privacy and security measures.
5. Cookies and Tracking Technologies
HiveLux uses cookies and similar technologies to:
- Analyze website usage and performance
- Customize content and advertising
- Remember user preferences and settings
You can manage cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no system is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
You have the following rights under Singapore’s PDPA:
- Access and request a copy of your personal data
- Request corrections to your personal data
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data, subject to legal and contractual requirements
To exercise your rights, contact us at info@hivelux.sg.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.
10. International Transfers
If we transfer your personal data outside Singapore, we ensure appropriate safeguards are in place to protect your information in accordance with the PDPA.
11. Children’s Privacy
Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the most recent revision. We encourage you to review this policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
HiveLux Pte Ltd
Website: https://hivelux.sg
Email: info@hivelux.sg